Resume
Experience
Aug. 2013-Present
CREDIT AND COLLECTION OFFICER
TNC EVERLIGHT PHILS., INC
Makati City, Philippines
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Checks status of delinquent account and initiate action by contacting each account according to due date.
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Handles collections regularly and in an orderly manner.
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Prepare and submit weekly collection report and monthly collection forecast.
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Prepares necessary documents needed during collection processes.
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Handles collection on assigned territory and ensures accuracy of statement of account per
client on a regular basis. -
Support Credit manager in day to day operation and Project.
Mar. 2022 - June 2013
Social Media Evaluator and Annotator
Appen Limited - Project Base Job
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Helps social media companies improve the services they provide to their users.
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Assess the quality and relevance of information in news feeds, advertisements,
and search results. -
Rate the quality and relevance of ads. Evaluate claims stated
in pieces of content such as images and videos. -
Annotate and label the videos and
images based on different categories.
​
Aug. 2010 - Jan. 2012
Junior Research Analyst
Zywave Phils. (Formerly ITPPL)
Davao City, Philippines
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Lead generation jobs.
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Data Entry job
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Preparing and sending reports.
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Email management tasks.
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Client profile research.
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Education
2006-2010
University of Southeastern Philippines
Bachelor of Science in Statistics
Davao City, Philippines
Sept. 11-15, 2023
Surge Digital Agency
Virtual Assistant Training Course
Davao City, Philippines
Professional skillset
Excellent verbal communication, demonstrated ability to deal tactfully and diplomatically
with customers and staff. With knowledge in Slack, Zoom, Microsoft Teams and other communication channels.
Able to establish and maintain cooperative relationship with customers and co-employees.
Able to work efficiently and accurately in an atmosphere of frequent interruption and has
the ability to multi task. With knowledge in project management tool like Asana and Trello. Has knowledge also in CRM tool like Salesforce and Quickbooks.
Excellent communication/customer service skills.
Expertise
Administrative Tasks
Lead Generation
Email Management
Calendar Management
Data Entry Jobs
Languages
English
Filipino (proficient)